Cargo bike training

In order to ride one of the Ride Clean cargo bikes you'll need to:

• Complete mandatory training
• Complete Level 3 of Bikeability

Read more about what to expect from riding and using cargo bikes below

Cargo Bike Guidelines

Ride Clean has Christiania Cargo Bikes that have a 3 wheeled base. They are fully branded and kept in good working order. Any employee riding these bikes must obey the Highway Code at all times, no exceptions whatsoever. You are representing the company and it will be deemed as breaking the code of conduct you have signed should you caught cycling in a careless, reckless or illegal manner.

Beyond this we are a company that believes in cycling safely and considerately, cycling is at the heart of what we do and thus we are leaders and ambassadors for the industry as a whole. When consenting to riding the Ride Clean cargo bikes you are agreeing to follow the Highway code as well as the guidelines outlined here.

It is great fun to be able to showcase the future of city mobility, but with that comes a responsibility. Welcome to the future of city transport solutions!

Make of our cargo bikes: Christiania Bikes from London Green Cycles

It has e-assist battery which is locked and left in the bike except charging. Please be aware these batteries are extremely expensive and should you damage while using the bike you can be held liable for the cost of replacement

Operation

Adjust seat height with quick release as necessary. Release the wheel lock and set the e-assist to on (rear light should come on).

Always start with handbrake on and release slowly.

Get settled with good posture and then release the hand brake while still holding both brakes (front and back)

Release the brake and gently start to pedal, the e-assist will operate as you pedal and help you move forward.

Pedal as normal, but be aware of much wider turning circle, additional weights means much longer braking distances are needed, especially down hill, and uneven camber can make turning tricky. Also be aware of potholes, three wheels spread out can make these more noticeable.

Safety

While riding the cargo bike you should be wearing Ride Clean uniform and suitable clothing and shoes, in wet weather suitable jacket and clothing. Please dress appropriately for the weather conditions. Helmets are not mandatory while riding the cargo bikes, it is your decision.

Lights - the cargo bike is fitted with a rear light in the battery pack, and a dynamo front light, but feel free to add additional lights that can be added and removed in a temporary fashion as you wish. Visibility is key and front and rear lights are a legal requirement in the UK when cycling in the dark.

Security

While you have the cargo bike you are responsible for the security of it and the contents which amounts to substantial value. If something happens while you are using the bike and equipment, it is your responsibility to report it.

When the bike is parked in the garage it should be locked with the wheel lock and the battery ‘locked’ in place at the middle setting.

When the bike is parked while you are working it should be locked with the wheel lock and the battery ‘locked’ in place in the middle setting. I suggest you keep the keys in your apron pocket.

When parked outside a location it should be locked with the wheel lock and the battery ‘locked’ in place in the middle setting. I suggest you keep the keys in your apron pocket. If you are going to be a longer time then use the main lock to lock the frame to something permanent like a bike stand/lamppost and keep all keys with you.

In an emergency

What if the cargo bike has a flat tyre?

Pull over to pavement, empty contents and neatly stack, if necessary roll bike onto the side of the box and then it is a case of usual replacement of tube and inspection of tyre. There will always be a spare inner tube in the main box in the cargo bike. (Tube size is 24″ , 47 – 507)

What if you have a mechanical with cargo bike that you can’t fix?

Pull over to the side of the road and safe place and call for an Addison Lee and ask for the As Directed Courier Service on +44 (0)207 387 8888 to collect you and bike and return the bike to the garage. If necessary inform location you are visiting and individual clients of unexpected cancellations and that we will be in touch to reschedule. See email template to use.

What to do in case of an accident on the cargo bike?

Call insurance number Claims Telephone Number - 03330 107 190, give your name, the company name (Ride Clean Ltd) and the Policy Number (PENBSC/M/75075177) Ride Clean insurance is through Pen Underwriting. Ride Clean has public liability insurance up to the value of £2m

Get details of other parties involved whether you are at fault or not, their name address and contact details, also any photos of the incident that might be useful. For example if a collision, then a photo of the other vehicle and also the cargo bike in situ.

If you need treatment please get yourself to hospital and the cargo bike can be locked securely, if possible note location.