Who are our customers?

Our key customers include:

Individuals

You will meet lots of individuals who book directly through our website or as walk-up booking. These individuals can make bookings at different locations and it is your responsibility to listen actively to their needs and provide the high quality and consistent standard of care that Ride Clean is renowned.

Organisations/Companies

Sometimes an organisation or company will book us directly for their employees or team and we have often negotiated a contract in terms of the volume of bookings and number of bike care specialists required. However, you will still be providing the same high quality and consistent standard of care to the individuals and their bikes. In some cases you may be working on a bike fleet owned by an organisation.

The Bike Club

The Bike Club have been an early client of Ride Clean. If working at the for the Bike Club you will be working at their premises, you will be working as part of a wider team and the work to be completed will be dependent varying demands of the Bike Club. For the full details about the expectations while you represent Ride Clean at the Bike Club here.